CLOUD MANAGED SERVICES PACKAGES

Flexible, transparent packages that adapt to your needs

Click here to find out the details of the support you can get with these packages as part of Azure Managed Services.

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  • 8x5 Support
  • 8-hour response time, 2-hour critical response time
  • 24-hour solution time
  • Account Management (Call Center)
  • Core Cloud Infrastructure Management
  • Rightsizing
  • Basic Monitoring
  • Backup Management
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  • 8x5 Support
  • 8-hour response time, 2-hour critical response time
  • 24-hour solution time
  • Account Management (Call Center)
  • Core Cloud Infrastructure Management
  • Rightsizing
  • Basic Security and Compliance
  • Basic Monitoring
  • Backup Management
  • Cost Management
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  • 24x7 support
  • 4-hour response time, 2-hour critical response time
  • 24-hour Solution time
  • Account Management (Assigned Customer Manager)
  • Core Cloud Infrastructure Management
  • Enhanced Accurate Sizing
  • Enhanced Security and Compliance
  • Basic Monitoring
  • Backup Management + Restore From Backup
  • Cost Management
  • Basic Cloud Automation and DevOps Management
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  • Advanced Monitoring
  • Proactive Security
  • Advanced Cloud Automation and DevOps Management